Proactive multi disciplined product designer with 10+ years experience delivering creative end-to-end design solutions for varied projects of large scope and complexity.
Designs with empathy for customers and colleagues whilst connecting decisions to business goals and building consensus among stakeholders. Excellent engineering team partner with an understanding of front and back-end technologies.
Active team participant in Agile development sprints taking ownership, advocating for customers and colleagues in moving user-centred design solutions forward whilst managing time and task priority.
Analytical problem solver effective in navigating ambiguity and achieving design excellence. Strong communication skills. Able to explain design choices clearly and present cohesive design concepts to non-design audiences.
Awarded for contributions within SAP.
Senior UI UX Product Design Specialist
SAP UK Ltd (Solution & Innovation Experience)
Apr 1, 2021 – Jun 30, 2023
Design of intuitive interfaces, new features and maintenance of unique libraries, components and dashboards based on research and best practice. High and low fidelity prototypes, design systems, user flows, graphic assets and iconography. Open to quick design iteration, feedback, and experimentation.
Successfully translated ideas into digital experiences that united customer values and designed ‘North Star’ projects with stakeholders realising vision and generating customer excitement.
Consistently delivered as a solo product designer evolving key departmental initiatives working closely with stakeholders and engineers within development cycles.
Skilled collaborator able to work effectively with product owners. I redefined the SAP customer engagement model resulting in a significant reduction of development overhead and helped position SAP ahead of other vendors through design and interactive prototyping.
Highly skilled in UI and interaction design with demonstrable abilities in translating processes into customer focussed digital experiences presenting clear visualisation of data and analytics interfaces.
Provided advice, clarification and guidance to colleagues through Agile frameworks and supported customers in the implementation of end-to-end user-centred products achieving success in the field.
Enabled SAP to prepare for and win customer opportunities minimising development repetition through research and intelligent interface design.
Expert in user-centred design processes and contemporary design software including Figma, Miro, Adobe Suite and Sketch.
Expanded my network to encompass wider Product & Engineering UX and accessibility teams to obtain new insights and understanding.
UI UX Product Design Specialist
SAP UK Ltd (CX Solution Experience)
Jan 21, 2019 - Apr 1, 2021
Further achievements:
Recipient of CX Solution Experience Q3 Rockstar Award.
15 awards and commendations in recognition of design contributions within SAP.
Invited to join Move SAP, a long-term incentive programme to attract, incentivise and retain colleagues who are critical to fulfil SAP’s mission and Move SAP forwards.
UI UX Product Design Consultant
Hybris Software
May 1, 2013 - Jan 21, 2019
Contributed to 5 years of agile competition team sprints as the solo multi-disciplined design specialist preparing scenarios for Gartner and Forrester Research resulting in increased year on year positioning of SAP in the marketplace.
Enabled colleagues and stakeholders to showcase flagship digital storefronts highlighting best-in-class e-commerce experiences through researched design solutions and engineering team collaboration.
Assisted the Tyler Robinson Foundation in designing a fundraising campaign establishing new global relationships with partner hospitals in EMEA/MEE and APJ/GCN.
Crafted standards-compliant web components working within a complex multi-company agile project environment delivering the SAP Hybris Commerce Accelerator platform.
Provided technical documentation in support of large-scale development projects.