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| Frequently Asked Questions |
| Q. |
How long will it take for me to receive my purchase? |
| A. |
If the item is in stock, we will ship it right away. If a special custom order is placed for one of our new spring styles, it will take 3 to 4 weeks. | |
| Q. |
What form of payment do you accept? |
| A. |
For online orders, we accept Visa and Mastercard as well business and personal checks. | |
| Q. |
How often do you have new styles? |
| A. |
We design two major collections a year, but are constantly making updates. If you are interested in seeing new items please join our mailing list or contact us. | |
| Q. |
Where else do you sell your collections? |
| A. |
Currently we are selling our product through our website, home parties, and specialty boutiques. | |
| Q. |
Is your entire line featured on your website? |
| A. |
We have a very extensive jewelry and accessory line and new jewelry in created frequently so not everything is presented online. If you are interested in something and you can not locate it on our website, please contact us and we may be able to design it for you. | |
| Q. |
Do you have a catalog? |
| A. |
Since our collections change seasonably, we currently use our website as our catalog. | |
| Q. |
What is your return policy and do you offer any guarantee? |
| A. |
We offer a full guarantee and all refunds or exchanges must be processed within 30 days of the receipt of order. | |
| Q. |
How can we contact you directly? |
| A. |
If you have any further questions, please contact us through or website or call 1-847-456-0263. | | | | | |
